Cancellation Policy

Dear Patient,

Lost Creek Dental has instituted an Appointment Cancellation Policy. There will be a $50 cancellation/ no-show fee if you are unable to attend your scheduled appointment and fail to give notice at least 24-hours in advance. A cancellation made with less than 24-hour notice significantly limits our ability to make the appointment available for other patients in need.

To remain consistent with out mission , we have instituted the following policy:

You must provide our office a 24-hour notice in the even that you need to reschedule your appointment. A message can always be left with our answering service avoid a cancellation fee.
A "No-call, no-show" or missed appointment, without 24-hour prior notice, will be assessed a $50 fee. Failure to confirm your appointment via call or text at least 24-hours in advance of you scheduled appointment may result in an automatic cancellation.
If your appointment is scheduled on a Monday, pleases notify us of the cancellation or reschedule by 12pm on the Friday before your scheduled Monday appointment.
If you are 10 or more minutes late for your appointment, the appointment may be cancelled at the provider's discretion (This may still result in a cancellation fee).
As a courtesy, we make reminder calls and send out reminder texts for appointments a few days in advance. Please note, if a reminder call or message is not received, the cancellation policy remains in effect.
Repeated missed appointments may result in "call only" appointments. Meaning you may call the office to check for availability on the same day only.

If you have any questions regarding this policy, please let our staff know and we will be glad to clarify any question you may have.

By signing below I acknowledge that I have read and understand the Appointment Cancellation Policy and agree to its terms. I also understand and agree that such terms may be amended at any time by the office.